![]() ![]() I ran the Analyzer tool (for account #3) but it produces a lot of text. Upload) The new computer connects only with the first 2 accounts.Ĭonnection with the webbased mail for the 4 accounts is no problem. The old computer with Outlook 2010 has no connection problem with the 4 accounts. The old computers have Office 2010, the new Win10 and Office 2019. I am replacing the computers in our office with new ones. If you have feedback for TechNet Subscriber Support, Aidan, Mark the replies as answers if they helped. Remote Connectivity Analyzer tool to test the connection situation.(Type the account information and click on "Perform Test") If there is an error message, please paste the test results here so that we can do further research. You can also remove them and re-configure them on your Outlook client.īesides, it is also suggested to individually configure that problematic account on a new profile and see if there is any difference. In this situation, please try exiting Outlook desktop client and see if your email accounts can work well on the web mail. Is this a problem that has only recently occurred? If so, what specific operations did you do before this problem occurred? I s there any detailed error message? The first 2 make a connection with exchange, but number 3 and 4 are not. ![]() (The same user on the old computer with Outlook 2010 and connection with Exchange 2016 has no problems with the 4 accounts.) ![]() The first 2 make a connection with exchange, but number 3 and 4 are Most of the users have 2 accounts (mailboxes) installed and working. And now the last and not yet solved problem. Restarting the computer with the message open, and the account is added in Outlook 2019. “Login to EAS e-mail server (Exchange ActiveSync): Cannot find the server.” …Outlook tests the account configuration and prompts with: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\setupĭWord: DisableOffice365SimplifiedAccountCreationīy adding an account you now come in the (detailed) Outlook 2016 setup.Ģ. I found the solution on this forum and solved it by adding the registry keys: When I try to add an account with the Outlook 2019 wizard it keeps asking for the password. I have several (2 solved, 1 to go) issues with Exchange 2016 and Outlook 2019.ġ.
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